Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complex tax situations. Since 1988, we have guided individuals, families, and business owners to understand their position, identify every available option, and follow a clear path to resolution. Beyond preparing forms or negotiating balances, we uncover the full story behind a tax issue, correct what needs fixing, and craft strategies based on each client’s real circumstances. With nearly four decades of hands-on experience, direct, personal guidance without judgment, careful review of prior returns and records, and representation before the IRS when appropriate, we deliver tailored solutions and ongoing support after resolution.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
Tax Matters evaluates complex tax situations, corrects issues, prepares necessary forms, and negotiates balances when needed. We also build strategies tailored to each client’s circumstances and provide representation when appropriate.
Who does Tax Matters serve?
We work with individuals, families, and business owners, offering direct, personal guidance without judgment. Our focus is on understanding each client's actual circumstances to find the best path forward.
How long has Tax Matters been in business?
Tax Matters has been assisting clients since 1988 and brings nearly four decades of hands-on tax experience. That experience supports careful reviews and informed resolution strategies.
Will Tax Matters represent me before the IRS?
Yes. We provide representation before the IRS when appropriate as part of a broader plan to resolve tax problems and protect client interests.
Do you review prior tax returns and records?
Yes. Careful review of prior returns and underlying records is part of our process to identify what needs correction and to shape an effective resolution strategy.
What kind of support is offered after a problem is resolved?
Support continues after the immediate issue is resolved, with solutions tailored to the client's needs rather than a one-size-fits-all program. We aim to help maintain clarity and control going forward.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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